Choosing where to have your hearing issue managed is a critical decision. It’s important to choose the best hearing care provider that you feel most comfortable with while ensuring the products and services they offer provide fit well with your lifestyle.
Most clinics will be offering some type of incentive but there are few vital things you should check before making your decision:
First, check the qualifications and experience of the audiologists employed at the clinic. Try to ensure they are members of recognised professional bodies such as the Association of Independent Hearing Healthcare Practitioners (AIHHP).
Customer service training can sometimes be overlooked – but finding a clinic that places significant importance on providing exceptional customer service is an important consideration. It helps you to feel comfortable and relaxed about attending appointments and follow ups which help ensure your device(s) is perfectly tuned and optimised to your lifestyle.
Look for an independent hearing care provider. This way you’ll have the opportunity to try a range of options before finding the one that suits you best. Some clinics will be tied to a particular manufacturer and while you may enjoy some improvements in your ability to hear, the experience may not be fully optimized for your particular problem.
A comprehensive aftercare program is a good way to ensure your treatment remains on track and is adjusted when required. Regular follow up appointments allow you audiologist to take note of any changes in your hearing and maintenance and cleaning services will keep your equipment in perfect working order.
