Last Updated: December 2025
The Hearing Clinic UK Ltd
Registered Business Address: 1st Floor, 24 St Vincent Place, Glasgow, Scotland
The Hearing Clinic UK (“we”, “our”, “us”) uses cookies and similar technologies to provide a safe, effective and personalised browsing experience on our website, www.thehearingclinicuk.co.uk.
This Cookie Policy explains:
What cookies are
The types of cookies we use
What each cookie does
How you can manage your cookie settings
This policy works alongside our Privacy Policy and reflects UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Cookies are small text files stored on your device when you visit a website. They help the website function correctly, remember your preferences and allow us to improve your experience and our services.
Cookies can be:
Session cookies – deleted when you close your browser
Persistent cookies – remain until they expire or are deleted
First-party cookies – placed by us
Third-party cookies – placed by trusted partners
These cookies are essential for the website to function. They do not store personal data.
Examples include:
WordPress system cookies
Elementor site functionality cookies
Security and GDPR consent cookies (CookieYes)
Purpose:
Enabling page navigation, booking functionality, loading content, remembering cookie settings.
These help us understand how users interact with our website, allowing us to improve performance.
Tools used:
| Tool | Purpose |
|---|---|
| Google Analytics 4 (GA4) | Measures page visits, interaction patterns, conversion funnels. |
| Data Player / Reporting tools | Analyses aggregated visitor behaviour for service optimisation. |
Data collected may include:
Browser type, device type, time on page, anonymised IP address.
These cookies help us deliver relevant adverts to users who may be interested in our services.
Tools used:
| Platform | Usage |
|---|---|
| Meta Pixel (Facebook & Instagram) | Tracks engagement, visits, and website conversions; enables remarketing. |
| Google Ads Tags | Helps optimise advertising and measure effectiveness. |
No personal identity information is shared unless explicitly agreed by you.
These cookies enhance website usability.
Examples:
Remembering location preferences
Remembering appointment-related selections
Improving embedded systems (e.g., Cliniko online booking links)
We integrate trusted systems to deliver our clinical and customer services. These may set cookies when used.
Platforms include:
Mailchimp (email preferences, sign-up forms)
Cliniko (appointment booking system)
Meta (social media integrations)
Google Analytics / Google Ads
WordPress & Elementor (site performance, page builder features)
We do not control third-party cookie behaviour. Please refer to their respective privacy or cookie policies.
You can control cookies at any time by:
Accept all cookies
Reject non-essential cookies
Customise preferences
Your preferences can always be updated using the “Cookie Management Options” link in our footer.
You may also block cookies using your browser settings:
Chrome
Safari
Firefox
Microsoft Edge
Blocking some cookies may affect website functionality.
We may update this Cookie Policy periodically to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about how we use cookies, please contact us:
generic@thehearingclinicuk.co.uk
1st Floor, 24 St Vincent Place, Glasgow
0333 320 7788
The Hearing Clinic UK has a new look. If you can’t find what you’re looking for, chat with one of our Hearing Experts via chat box or call us on 0333 320 7788
